Shipping & Delivery Policy
To provide high-quality products at competitive prices, our products are shipped from global fulfillment warehouses. As a result, delivery times may be slightly longer than domestic shipments. We appreciate your understanding.
Order Processing
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Orders are processed and shipped within 1–2 business days after payment confirmation.
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Once your order has shipped, a tracking number will be sent to your email so you can monitor delivery status.
Estimated Delivery Time
Delivery times vary depending on destination, carrier, and customs processing:
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United States: Estimated delivery within 10–15 business days
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International Orders: Estimated delivery within 15–20 business days
Please note that these timeframes are estimates, not guarantees.
Customs & Transit Delays
For international shipments, packages must clear customs in the destination country.
After customs clearance, some customs authorities may require additional 5–7 business days for routine inspections or security checks.
During this period:
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Tracking updates may be temporarily unavailable
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Delays are outside of our direct control
We appreciate your patience while your package completes transit.
Tracking Information
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Tracking numbers are provided once the order ships
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Tracking updates may take 24–72 hours to appear after shipment
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In rare cases, tracking may not update for several days while the package is in transit or undergoing customs inspection
Important Shipping Notes
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We are not responsible for delays caused by customs clearance, weather conditions, carrier issues, or other factors beyond our control
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Delivery times may vary during peak seasons, holidays, or promotional periods
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Please ensure your shipping address is complete and accurate to avoid delivery issues
Need Help?
If you have any questions about your shipment or need assistance, please contact our customer service team:
📧 Email: supports@muhardware.com
We are happy to help and appreciate your understanding and support.